1. Energy use: Medium- to long-term target of 1% average annual reduction in energy use intensity.
2. Energy-related CO2 emissions: by 2030, 40% reduction in greenhouse gas emissions intensity (vs.2020).
3. Disclosure of information pertaining to climate change response and initiatives
7.3 By 2030, double the global rate of improvement in energy efficiency
12.5 By 2030, substantially reduce waste generation through prevention, reduction, recycling and reuse.
12.8 By 2030, ensure that people everywhere have the relevant information and awareness for sustainable development and lifestyles in harmony with nature
Society(S)
Materiality
Policy
Status/Initiatives
Human capital development as a group of professionals
Refer to the “Our Commitment” by the Asset Management Company for the policy and details of the initiatives.
Contribution to the region
1. Further improvement in disaster prevention functions
2. Prompt recovery of assets under management
3. Educational activities on fire and disaster prevention and disaster response
4. Enhanced cooperation with local community
• Aim for smooth property management by utilizing expert know-how of Tokyu Housing Lease, Tokyu Community, and other support agreement counterparties in Tokyu Fudosan Holdings Group. Share information and actively work on environmentally friendly procurement with PM/BM
11.3 By 2030, enhance inclusive and sustainable urbanization and capacity for participatory, integrated and sustainable human settlement planning and management in all countries
12.8 By 2030, ensure that people everywhere have the relevant information and awareness for sustainable development and lifestyles in harmony with nature
Governance(G)
Materiality
Policy
Status/Initiatives
Management framework corresponding to multifaceted social demand towards sustainable society
1. Express statement on governance of the investment corporation
2. Express statement on investment decision making body and the risk management system for investment
3. Establish framework for promoting implementation of the Sustainability Policy
4. Implement human capital management and maintain a resilient management framework
12.8 By 2030, ensure that people everywhere have the relevant information and awareness for sustainable development and lifestyles in harmony with nature
16.7 Ensure responsive, inclusive, participatory and representative decision-making at all levels
Initiatives at Comforia Shinjuku Eastside Tower
With a site area of more than 1,000 square meters, Comforia Shinjuku Eastside Tower has developed a greening plan in accordance with the Ordinance for the Conservation and Restoration of Nature in Tokyo, based on which it offers a lush space filled with natural features.
Energy-efficient glass is used in the windows to reduce the amount of sunlight and heat that enters, in this way alleviating the burden on the air-conditioning systems.
A large windowed entrance allows the use of natural daylight.
An open space is used as a walkway for neighboring residents and commuters.
Artworks of our Shinjuku 6-chome Plan Art Project are exhibited on the premises and inside the building.
AEDs (automated external defibrillators) are installed in the disaster control center and at the pool on the 32nd floor.
Monthly pool events (SUP YOGA, swimming clinic, water aerobics, etc.) are held exclusively for residents.
【Pamphlets in Foreign Languages】
To further improve user satisfaction, user guides for residents from overseas are provided at Comforia Shinjuku Eastside Tower. The guides are prepared in English, Chinese, and Korean.
【Resident Satisfaction Surveys】
A questionnaire survey of residents is carried out once a year and the issues identified are then improved.
Room temperature adjustments in each facility
Cleaning of gym equipment
Enhancement of lounge menus, etc.
Initiatives for improving energy efficiency
In conformity to the Act on the Rational Use of Energy（Energy Conservation Law）, we set an annual average cutting target of 1% in each energy sources for the entire portfolio and also for each property in the medium- to long-term.
Switching to LED lights in common areas
For environmental conservation, the Investment Corporation has been switching to LED lights in the common areas of properties. This will help reduce power consumption and environmental impact.
Replacing air conditioners in private areas
For environmental conservation, the Investment Corporation has been replacing air conditioners that have reached a certain number of years since installation in the private areas of properties. This will help reduce power consumption and environmental impact.
Green-lease provisions
From the perspective of environmental friendliness, to reduce environmental load in collaboration with residents, we insert green-lease provisions in lease agreements, which are related to energy use and appropriate disposal of waste.
Initiatives in improving waste management
Separate management of waste
The Investment Corporation reduces environmental impact at properties through separate disposal of waste in cooperation with the management company. It is also making every effort to improve resident satisfaction by taking measures to reduce odor at garbage collection points.
Providing garbage disposal guides
For environmental conservation, Comforia Shinjuku Eastside Tower offers guidance on separate disposal of garbage in the user guides for residents.
Initiatives to improve tenant satisfaction
COMFORIA WELBOX
COMFORIA WELBOX provides a wide range of services to the residents of the Comforia series, which are operated by the Investment Corporation. In addition to various discounts using the Group’s resources, we offer preferential rates for moving to another property in the Comforia series and we carry out resident satisfaction surveys using the COMFORIA WELBOX platform in an effort to improve resident satisfaction with the aim of encouraging longer periods of residence.
Tenant satisfaction survey
Every year we carry out a questionnaire survey of the residents of the Comforia series, which are operated by the Investment Corporation, on the Comforia brand as well as residents’ satisfaction and requests regarding management and operation.
Based on the opinions and requests of residents, we take action with the aim of providing better services.
An example of how we have improved tenant satisfaction is the increase in the number of delivery lockers in response to the opinion that there were not enough lockers due to the recent rise of e-commerce.
Supply of emergency kits and evacuation map
＜Emergency kits＞＜Evacuation map＞After the Great East Japan Earthquake, to enhance the safety and the sense of security of our residents, we provide emergency kits (emergency food and goods) in the elevators of every property. We also provide waterstops and flood barrier panels at some properties to prepare for inundation, depending on their locations. Additionally, we post evacuation maps in common space of all properties to inform residents of area for evacuation in preparation for an earthquake or other disaster.
Initiatives in local communities
Installation of donation-type vending machines
To improve the safety and sense of security of residents and the local community, we have installed disaster response vending machines at some of the properties owned by the Investment Corporation. These machines can provide drinks as relief supplies to victims of strong earthquakes, typhoons, and other natural disasters.
Security of the local community
There is a police box on the premises of Comforia Shinjuku Eastside Tower, contributing to the security of the local community.
Disaster provision warehouse and manhole toilets
<Disaster provision warehouse><Manhole toilet>
At Comforia Shinjuku Eastside Tower, we have established a disaster provision warehouse designated by the Shinjuku ward and manhole toilets for neighboring residents and workers in preparation for a disaster. We have also entered into an emergency mutual assistance agreement with three neighboring town councils to strengthen partnerships.
Supplier engagement
The Asset Management Company recognizes the importance of collaboration with a range of stakeholders, including investors, in implementing the Sustainable Policy more specifically and ensuring adequate response to environmental and social issues throughout its supply chains. The Asset Management Company has the “Basic Policy on Sustainable Procurement” and the Green Procurement Standards in place concerning business activities throughout its supply chains. They are inteneded to clarify to suppliers its stance that it will take actions in consideration of environmental and social standards and in compliance with relevant laws in procurement and general transactions, including those with property management companies associated with the Investment Corporation, and to further enhance efforts through mutual understanding and collaboration with suppliers.
With a site area of more than 1,000 square meters, Comforia Shinjuku Eastside Tower has developed a greening plan in accordance with the Ordinance for the Conservation and Restoration of Nature in Tokyo, based on which it offers a lush space filled with natural features.
Energy-efficient glass is used in the windows to reduce the amount of sunlight and heat that enters, in this way alleviating the burden on the air-conditioning systems.
A large windowed entrance allows the use of natural daylight.
An open space is used as a walkway for neighboring residents and commuters.
Artworks of our Shinjuku 6-chome Plan Art Project are exhibited on the premises and inside the building.
AEDs (automated external defibrillators) are installed in the disaster control center and at the pool on the 32nd floor.
Monthly pool events (SUP YOGA, swimming clinic, water aerobics, etc.) are held exclusively for residents.
For environmental conservation, the Investment Corporation has been replacing air conditioners that have reached a certain number of years since installation in the private areas of properties. This will help reduce power consumption and environmental impact.
The Investment Corporation reduces environmental impact at properties through separate disposal of waste in cooperation with the management company. It is also making every effort to improve resident satisfaction by taking measures to reduce odor at garbage collection points.
For environmental conservation, Comforia Shinjuku Eastside Tower offers guidance on separate disposal of garbage in the user guides for residents.
COMFORIA WELBOX provides a wide range of services to the residents of the Comforia series, which are operated by the Investment Corporation. In addition to various discounts using the Group’s resources, we offer preferential rates for moving to another property in the Comforia series and we carry out resident satisfaction surveys using the COMFORIA WELBOX platform in an effort to improve resident satisfaction with the aim of encouraging longer periods of residence.
Every year we carry out a questionnaire survey of the residents of the Comforia series, which are operated by the Investment Corporation, on the Comforia brand as well as residents’ satisfaction and requests regarding management and operation.
To improve the safety and sense of security of residents and the local community, we have installed disaster response vending machines at some of the properties owned by the Investment Corporation. These machines can provide drinks as relief supplies to victims of strong earthquakes, typhoons, and other natural disasters.
There is a police box on the premises of Comforia Shinjuku Eastside Tower, contributing to the security of the local community.
