Examples of initiatives

CRR’s initiatives towards to each Materiality

Materiality Action Items KPIs, Action Targets, and Numerical Targets (2030) FY2025 Performance Status (Note)
Ensuring Strong Governance Ensuring strong compliance Third-party compliance training
Promoting adherence to the Group Code of Conduct
Compliance training: 4 sessions completed
Ensuring robust risk management Risk assessment
Development of internal audit and monitoring structures
Risk assessment: 1 session conducted
Promoting board independence, expertise, and diversity Ratio of female directors
Board meeting attendance rate
Ratio of female directors: 33%
Board meeting attendance rate: 100%
Timely and appropriate disclosure Enhanced transparency through improved information disclosure
Periodic disclosure of ESG information
Updating IR information
Publication of the Sustainability Report and GRI Content Index
Addressing Climate Change GHG emissions reduction & management 42% reduction in Scope 1 and 2 emissions and 25% reduction in Scope 3 emissions (vs. 2022)
*Our near-term target approved by SBTi (Jan 2025)
Net zero by 2050
Scope 1+2
41.2% decrease from the base year
Scope 3
4.3% increase from the base year
Energy consumption reduction & management Reduce energy use intensity by an average of 1% per year 2.2% decrease year-on-year
Environmental sustainability in properties Percentage of properties with environmental certifications in the portfolio: 40% Environmental certification rate (based on total floor area): 33.0%
Human Capital Development and Well-being Developing and securing professional talent Training hours
Number of encouraged certification holders
Enhancing career development and operational capability through goal-setting interviews
Training hours: 27 hours
For the details of the policy and examples of initiatives, please refer to the “Our Commitment” by TRM.
Health management & employee engagement Employee satisfaction survey: conduct once a year
Average monthly overtime: ≤20 hours
Paid leave take-up rate: ≥70%
Employee satisfaction survey: conducted once
Average monthly overtime: 21.7 hours
Paid leave take-up rate: 71.26%
Human rights & diversity promotion Women in senior management: 30.0%
Paternity leave take-up rate: 100%
Women in senior management: 14.3%
Paternity leave take-up rate: 100%
Co-creation with Stakeholders Deepening trust with investors Building relationships through proactive information sharing
Number of information sessions (IR briefings and presentations)
29th and 30th Fiscal Periods IR Results
・Institutional investor IR activities: 143 events
・Individual investor sessions: 4 events
Delivering value to tenants & facility users Enhancing tenant satisfaction
Driving initiatives to improve property value
Tenant satisfaction survey: conducted once
Adoption of a secure parcel drop-off system
Stronger partnerships with local communities Reinforcing initiatives that support safe, secure, and convenient communities
Facilitating involvement in social issue resolution
Participation in the Furusato Nozei (hometown tax donation) program About utilizing the Regional Revitalization Support Tax System (Corporate version Hometown Tax Donation), please refer to the “Our Commitment” by TRM.
Stronger partnerships with suppliers PM training: conduct once a year
ESG monitoring coverage for PMs: 100% (annually)
Deepening engagement with PMs
PM training: conducted once a year
ESG monitoring coverage for PMs: 100%
Holding periodic meetings with PMs
Workshops (Theme: "Concept Rental Housing") conducted, etc.
  • Period covered: August 2024 – July 2025 (except for certain data)

Initiatives at Comforia Shinjuku Eastside Tower

  • Initiatives at Comforia Shinjuku Eastside TowerWith a site area of more than 1,000 square meters, Comforia Shinjuku Eastside Tower has developed a greening plan in accordance with the Ordinance for the Conservation and Restoration of Nature in Tokyo, based on which it offers a lush space filled with natural features.
  • Initiatives at Comforia Shinjuku Eastside TowerEnergy-efficient glass is used in the windows to reduce the amount of sunlight and heat that enters, in this way alleviating the burden on the air-conditioning systems.
  • Initiatives at Comforia Shinjuku Eastside TowerA large windowed entrance allows the use of natural daylight.
  • Initiatives at Comforia Shinjuku Eastside TowerAn open space is used as a walkway for neighboring residents and commuters.
  • Initiatives at Comforia Shinjuku Eastside TowerArtworks of our Shinjuku 6-chome Plan Art Project are exhibited on the premises and inside the building.
  • Initiatives at Comforia Shinjuku Eastside TowerAEDs (automated external defibrillators) are installed in the disaster control center and at the pool on the 32nd floor.
  • Initiatives at Comforia Shinjuku Eastside TowerMonthly pool events (SUP YOGA, swimming clinic, water aerobics, etc.) are held exclusively for residents.
  • 【Pamphlets in Foreign Languages】
    To further improve user satisfaction, user guides for residents from overseas are provided at Comforia Shinjuku Eastside Tower. The guides are prepared in English, Chinese, and Korean.
  • 【Resident Satisfaction Surveys】
    A questionnaire survey of residents is carried out once a year and the issues identified are then improved.
    • Room temperature adjustments in each facility
      Cleaning of gym equipment
      Enhancement of lounge menus, etc.

Initiatives for improving energy efficiency

In conformity to the Act on the Rational Use of Energy(Energy Conservation Law), we set an annual average cutting target of 1% in each energy sources for the entire portfolio and also for each property in the medium- to long-term.

Switching to LED lights in common areas

For environmental conservation, the Investment Corporation has been switching to LED lights in the common areas of properties. This will help reduce power consumption and environmental impact.

  • Switching to LED lights in common areas
  • Switching to LED lights in common areas
  • Switching to LED lights in common areas

Replacing air conditioners in private areas

  • Replacing air conditioners in private areasFor environmental conservation, the Investment Corporation has been replacing air conditioners that have reached a certain number of years since installation in the private areas of properties. This will help reduce power consumption and environmental impact.

Green-lease provisions

  • From the perspective of environmental friendliness, to reduce environmental load in collaboration with residents, we insert green-lease provisions in lease agreements, which are related to energy use and appropriate disposal of waste.

Initiatives in improving waste management

Separate management of waste

  • Separate management of wasteThe Investment Corporation reduces environmental impact at properties through separate disposal of waste in cooperation with the management company. It is also making every effort to improve resident satisfaction by taking measures to reduce odor at garbage collection points.

Providing garbage disposal guides

  • Providing garbage disposal guidesFor environmental conservation, Comforia Shinjuku Eastside Tower offers guidance on separate disposal of garbage in the user guides for residents.

Initiatives to improve tenant satisfaction

COMFORIA WELBOX

  • COMFORIA WELBOXCOMFORIA WELBOX provides a wide range of services to the residents of the Comforia series, which are operated by the Investment Corporation. In addition to various discounts using the Group’s resources, we offer preferential rates for moving to another property in the Comforia series and we carry out resident satisfaction surveys using the COMFORIA WELBOX platform in an effort to improve resident satisfaction with the aim of encouraging longer periods of residence.

Tenant satisfaction survey

  • Tenant satisfaction surveyEvery year we carry out a questionnaire survey of the residents of the Comforia series, which are operated by the Investment Corporation, on the Comforia brand as well as residents’ satisfaction and requests regarding management and operation.
    Based on the opinions and requests of residents, we take action with the aim of providing better services.
    An example of how we have improved tenant satisfaction is the increase in the number of delivery lockers in response to the opinion that there were not enough lockers due to the recent rise of e-commerce.

Supply of emergency kits and evacuation map

  • Supply of disaster kits
    <Emergency kits>
    Supply of evacuation map
    <Evacuation map>
    After the Great East Japan Earthquake, to enhance the safety and the sense of security of our residents, we provide emergency kits (emergency food and goods) in the elevators of every property. We also provide waterstops and flood barrier panels at some properties to prepare for inundation, depending on their locations. Additionally, we post evacuation maps in common space of all properties to inform residents of area for evacuation in preparation for an earthquake or other disaster.

Initiatives in local communities

Installation of donation-type vending machines

  • Installation of donation-type vending machinesTo improve the safety and sense of security of residents and the local community, we have installed disaster response vending machines at some of the properties owned by the Investment Corporation. These machines can provide drinks as relief supplies to victims of strong earthquakes, typhoons, and other natural disasters.

Security of the local community

  • Security of the local communityThere is a police box on the premises of Comforia Shinjuku Eastside Tower, contributing to the security of the local community.

Disaster provision warehouse and manhole toilets

  • Disaster provision warehouse and manhole toilets
    <Disaster provision warehouse>
    Disaster provision warehouse and manhole toilets
    <Manhole toilet>
    At Comforia Shinjuku Eastside Tower, we have established a disaster provision warehouse designated by the Shinjuku ward and manhole toilets for neighboring residents and workers in preparation for a disaster. We have also entered into an emergency mutual assistance agreement with three neighboring town councils to strengthen partnerships.

Supplier engagement

The Asset Management Company recognizes the importance of collaboration with a range of stakeholders, including investors, in implementing the Sustainable Policy more specifically and ensuring adequate response to environmental and social issues throughout its supply chains. The Asset Management Company has the “Basic Policy on Sustainable Procurement” and the Green Procurement Standards in place concerning business activities throughout its supply chains. They are inteneded to clarify to suppliers its stance that it will take actions in consideration of environmental and social standards and in compliance with relevant laws in procurement and general transactions, including those with property management companies associated with the Investment Corporation, and to further enhance efforts through mutual understanding and collaboration with suppliers.

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